Privacy policy

This Privacy Policy describes how ashraflabs.com ("we" or the “Site”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Your privacy is respected at Ashraf Labs. We continually work to secure any personal information you may provide us because we feel that preserving the security of your personal information is a crucial part of our business. We understand the value of safeguarding your personal information, which is why our privacy policy describes what personal information is, how we use the data you provide us, who has access to it, and your rights in relation to it.

Nevertheless, the websites run by other businesses or organizations to which we link are not covered by this Privacy Policy, and Ashraf Labs is not liable for any personal data you give to third parties through our website. Please be sure to read the privacy policies of these other businesses.


COLLECTING PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

  • Device information
    • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
    • Source of collection: collected automatically when you access our Site.
    • Personal Information collected: device, version of web browser, IP address, time zone, cookie information, what products you view, search terms, and how you interact with the Site  etc.
  • Order information
    • Purpose of collection: to provide products or services to you to fulfill our contract, to process your order information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
    • Source of collection: collected from you.
    • Disclosure for a business purpose: Order information may be given to our courier service for the purpose of delivery.
    • Personal Information collected: name, billing address, shipping address, payment information, email address, and phone number.

CHANGES TO PRIVACY POLICY

Ashraf Labs reserves the right to modify this privacy statement whenever it sees fit. Any modifications will be announced on the website and will be effective for any personal data gathered on or after the posting date. The continued use of the website after any such release will be regarded by Ashraf Labs as your acceptance of the updated terms. All alterations will continue to be in accordance with current federal and provincial privacy laws. We advise you to periodically review our privacy statement for updates.

CONTACT

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at shop@ashraflabs.com or by mail using the details provided below:

Ashraf Laboratories, Shaar-e-Ashraf, Sarogdha Road, Faisalabad 38000, Pakistan